Contact Us
Lost/Stolen Credit or Debit Card
Debit Card
Lost/Stolen/Activate
800-543-5073
Credit Card
Lost/Stolen
800-325-3678 or 800-991-4961
Balance Line
800-237-6211
Dispute/Fraud Charges
800-299-9842
By Telephone
Toledo Area
toll free- 1-888-508-2228
Branch Location
Central Ohio
toll free- 1-800-445-3505
New Philadelphia 1-800-346-2712
By Email
If you contact us by email please note that this is not secure, DO NOT INCLUDE SENSITIVE ACCOUNT INFORMATION WITHIN YOUR MESSAGE.
Email - info@directionscu.org
Audio Response/24-hour Teller
Toledo Area
419-724-8664 (local phone number)
1-800-909-8664 (Toll-Free Continental US)
Central Ohio
toll free 1-800-445-3505
Mansfield Area: 419-522-2570
Lexington Area: 419-884-0127
Shelby Area: 419-347-6942
Willard Area: 419-933-2437
Wooster Area: 330-264-1839
New Philadelphia: 330-364-2712
Ashland Area: 419-207-1818
